Solutions · AI and Generative AI

AI in the platform, not the slide deck.

We use AI in two practical ways: to accelerate repetitive migration work and to improve customer-facing search, discovery and service. Governance and human review are designed into both.

Two ways AI shows up

Compress, then grow.

Use AI to accelerate repetitive delivery work and to build better customer experiences, with governance and senior review designed in from the start.

01 Agentic migration

AI-assisted tools support platform extraction, component generation, content transfer and parity monitoring, while senior engineers remain responsible for every migration decision.

02 AI in the experience

Conversational interfaces, intent-aware search, guided journeys and personalization, built into the live platform with Bloom.

03 Governed for regulated platforms

AI capability built to the governance a FS&I platform needs, assessed against current FCA guidance rather than bolted on.

04 Reviewed, not trusted blindly

The tooling does the routine; senior engineers review the output. Judgment stays with people who have done the work before.

Where it connects

Use AI across the delivery lifecycle.

AI delivery touches migration, customer experience, content operations and governance. The surrounding platform determines what can be automated safely.

Questions

Frequently asked questions.

What is agentic migration?

An AI-extended method where a phased toolchain does the repetitive lift of a replatform, the part that normally consumes most of the timeline, with senior engineers at the controls. It is how a migration runs in weeks rather than quarters.

Is the AI making decisions on its own?

No. The tooling does the mechanical scale work; the judgment stays human. Every output is reviewed by a senior engineer before it is load-bearing.

Can you build AI into our customer experience?

Yes, that is what Bloom does: conversational interfaces, AI-assisted search and discovery, and personalization, shipped in your brand.

How do you handle AI governance in a regulated platform?

AI readiness is one of the six dimensions in the DXP Value Survey, weighted against current FCA AI guidance, so the capability lands on a foundation that can govern it.

Start here

Put AI where it earns its keep.

Compress the migration with agentic tooling, and build the AI your customers actually touch into the production platform, governed for a regulated business.