The recommendation may include a TBSCG partner platform, or it may not. The advice is the deliverable, not a route to a particular vendor.
The advice is the deliverable
Why Advisory
The part that does not compress.
AI is making implementation cheaper. Migration tooling is making replatforms faster. Composable architecture is making vendor switching less painful. Every part of the work that involves doing something with a keyboard is being compressed. The one part that does not compress is the strategic conversation: which platform fits the business in five years, not just today; where AI investment will earn its keep and where it will not; whether to consolidate vendors or fragment them; what sequence of decisions ends with the lowest total cost and the highest optionality.
Decoupled from the implementation contract, so there is no incentive to steer you toward a bigger build. That separation is what makes the advice honest.
The DXP Value Survey is the fixed-price flagship. Beyond it, each engagement is scoped to the specific question rather than sold as a standing programme.
AI eats build, not strategy. Which platform, which AI investment, which sequence of decisions. That conversation is the durable part of the work, and where senior judgement earns its keep.
The shapes
Six recognisable shapes.
The DXP Value Survey is the fixed-price flagship and the most common entry point. The other five are scoped to the specific question.
Advisory Six shapes around one practice. The flagship Survey carries the lime mark
Fig 1 · Advisory Six shapes around one practice. The flagship Survey carries the lime mark: the fixed-price, fixed-price entry point.
The flagship
The DXP Value Survey.
A four-week, fixed-price diagnostic. Six dimensions assessed against benchmarked data from prior UK FS&I engagements. The most common entry into TBSCG, and the most common precursor to a Banyan Method, Recovery or Grove engagement.
4 weeks
Fixed-price, fixed price
6
Dimensions, benchmarked
Senior
Led interviews and review
Board
Ready written assessment
Platform selection
Vendor-agnostic evaluation, scored matrix, total-cost-of-ownership analysis.
AI strategy
Where AI investment fits. Build, buy, or leave alone, sequenced over 12 to 24 months.
Architectural roadmap
The 12 to 36 month plan. What to do, in what order, against what investment shape.
Retainer and targeted audit
A senior advisor on call, or a scoped review of one well-defined area.
In practice
The advice is the deliverable.
Strategy is a senior conversation, evidenced and written down. The visual below is reserved for documentary photography of the practice at work, commissioned, never stock.
Sold separately
Advice decoupled from the build, so the recommendation is honest.
Holding quote · real attributable quote to be supplied before launch
James Andrews · Head of Delivery, TBSCGAI eats build, not the strategic conversation. The discovery and the advice are the durable part of this business.
Accreditations and platform partners
AWS Advanced Consulting Partner
AWS Advertising & Marketing Technology Competency
Magnolia
Contentful
Cloudinary
commercetools
Where the agentic lift happens
Build, buy, or leave alone.
Advisory's view of AI is vendor-agnostic: where it belongs in your estate, where to build, where to buy, and where to leave well alone. The evidenced entry is the Survey's AI Readiness dimension, a scored read of what the estate can actually carry before anything is commissioned. The thinking behind that view lives in AI & Gen AI.
Questions
Frequently asked questions.
Why is Advisory sold separately from implementation?
Because that is what makes the advice honest. When the recommendation is decoupled from the implementation contract, there is no incentive to steer you toward a bigger build. The advice is the deliverable, and it can recommend a TBSCG partner platform or not.
Is the advice tied to your platform partners?
No. Advisory is vendor-agnostic by design. A platform selection may recommend a TBSCG partner platform, or it may not. The scored vendor matrix and total-cost-of-ownership analysis are the deliverable, not a route to a particular vendor.
What is the entry point?
The DXP Value Survey is the fixed-price flagship: a four-week, fixed-price diagnostic across six dimensions, benchmarked against prior UK FS&I engagements. It is the most common entry into TBSCG and the most common precursor to a Banyan Method, Recovery or Grove engagement.
What shapes does Advisory come in?
Six recognisable shapes: the DXP Value Survey, platform selection, AI strategy, architectural roadmap, a continuous strategic retainer, and targeted audits. The Survey is fixed-price; the other five are scoped to the specific question.
Will AI make this kind of advice redundant?
AI is compressing the build, not the strategic conversation. Which platform fits the business in five years, where AI investment earns its keep, whether to consolidate or fragment vendors: those decisions do not compress. The discovery and the advice are the durable part of the work.
Where next
Once the decision is made.
Advisory ends with a clear recommendation. Where it leads is your call, and there is no obligation to continue with us.
Start with the diagnostic
DXP Value Survey
If the answer is to move
DXP Replatforming The Banyan Method
If the answer is to invest
Long-term Partnership Grove
The fixed-price four-week entry point. An evidenced view before any decision.
DXP replatforming. A full move, in parallel, with you in control of the switch.
Long-term engineering partnership. Sustain, maintain, enhance, over the years.
Start here
Choose the right next step.
Vendor-agnostic advice, sold separately from the build, so the recommendation is honest. Start with the Survey, or scope the conversation to the decision you actually face.