Industries · Financial Services & Insurance · Lead vertical

The estates a regulator actually reads.

Financial services and insurance is our primary vertical. The digital estate here carries regulated content, governed journeys and a compliance burden most content programmes do not enforce by default. AI capability in the estate gets the same scrutiny, assessed against FCA AI guidance and DORA before it is built, not after. FCA Consumer Duty and DORA change what governance has to do.

The estate here

What this sector needs.

The pressures that shape a digital estate in this sector, and how we engineer for them.

01 Regulated content

Content estates where governance, audit and accountability are load-bearing, not optional, and where a gap is operational risk as much as regulatory.

02 Consumer Duty & DORA

Estates built to evidence good customer outcomes and operational resilience, the two pressures reshaping FS&I digital right now.

03 AI readiness, governed

The capability to use AI in content operations, assessed against current FCA AI guidance before it is built.

04 Benchmarked diagnosis

The DXP Value Survey benchmarks your estate against comparable UK FS&I organisations, with elevated weighting on governance and AI readiness.

The towers of the Canary Wharf financial district seen across the Thames
The lead vertical
Estates that answer to a regulator as well as a customer.
Where it leads

The right next step.

Where an estate in this sector most often goes next.

Questions

Frequently asked questions.

Why is FS&I your primary vertical?

It is where the discipline we bring, senior engineering, honest diagnosis, governed estates, matters most, and where our benchmarking is deepest. The DXP Value Survey is tuned for it.

How do you handle Consumer Duty and DORA?

Governance and compliance is a scored dimension in every assessment, with FCA Consumer Duty and DORA exposure quantified in a compliance register written to go in front of a board.

Do you only work in financial services?

No. FS&I leads, but the regulated-estate discipline carries across energy, government, health and other high-scrutiny sectors.

Start here

Talk to us about your estate.

Tell us where the estate is today and we will point you at the right work, whether that is putting something right or building what comes next.