Is your DXP performing as the technical foundation of your digital business? Every other source of value depends on the platform doing its job. This dimension sets the baseline: uptime, architecture integrity, upgrade posture, technical debt.
A first estimate · try it before you talk to us
What is the estate leaving on the table?
A rough, evidence-calibrated read of the annual value at risk in a fragmented DXP estate. Move the three sliders to your situation. The four-week Survey replaces this estimate with measured, benchmarked figures. Indicative only.
Value Realisation · Pillar 05
£1.4M
to
£2.4M
estimated annual value at risk in your estate
Operational productivity
£0
30% productivity uplift available on content and digital teams from unifying fragmented stacks. Forrester TEI of Optimizely One, October 2025.
Licence & integration overhead
£0
25% of platform spend wasted on unused capability and overlapping integrations. Gartner SaaS optimisation research.
Digital revenue uplift
£0
5% session lift and 8% conversion lift available from a high-performing digital experience. Forrester TEI of Optimizely One, October 2025.
Methodology calibrated to
Forrester Total Economic Impact™ Study of Optimizely One (Forrester Consulting, October 2025) · McKinsey "Banks and the digital flywheel" research · Gartner SaaS optimisation analysis
Indicative only ·
request the precise analysis →
The framework
Six dimensions of value.
Every dimension maps to a distinct source of value, or value leakage, in your estate. Together they produce an evidenced view of what your DXP is delivering and what it should be. For financial services and insurance estates, an FS&I lens applies elevated weighting to governance and AI readiness.
Compliance is a value driver, not only a constraint. FCA Consumer Duty and DORA require controls most content programmes do not enforce by default, and the cost of a gap is operational, not just regulatory.
FS&I Lens · elevated weighting
Licence value is realised only when capability is used. This dimension scores how much of your platform investment translates into active, measurable output, and how much sits idle across nine feature areas.
Value accrues when content reaches the right audience through the right channel. This dimension measures the gap between your current delivery architecture and what a well-run DXP programme should be producing.
A precise financial model of what your estate costs and what it produces. Not an estimate: a structured analysis of where the gap is widest and which investments close it fastest.
The dimension with the highest forward value and the most gaps. AI-powered content operations require infrastructure most FS&I estates have not yet governed for. A low score here usually signals weakness across the other five.
FS&I Lens · against FCA AI guidance
The engagement
How the survey works.
Three stages over four weeks. One half-day from your team. Senior consultants throughout, no handoffs to a delivery pyramid.
01
Discovery
Business objectives and current value profile, technical infrastructure and architecture, and functional DXP coverage mapped across all six dimensions. One half-day working session from your team. Everything else runs on our side.
Output: Estate inventory · Integration map · Value gap overview
02
Analysis & Design
Each dimension is scored against the Value Survey framework and benchmarked against comparable UK FS&I organisations. The FS&I lens applies elevated weighting to governance and AI readiness. Value gaps are quantified with effort and ROI estimates.
Output: Six-dimension scorecard · Compliance exposure register · Initiative list with ROI sizing
03
Roadmap
Initiatives prioritised by value impact and delivery effort. Quick wins separated from strategic programmes. A value realisation roadmap built for board presentation, an investment case with evidence behind every recommendation.
Output: Written findings report · Value Realisation Roadmap · Leadership readout
The terms
Fixed price. Fixed timeline.
No day-rate exposure, no scope creep, no graduate bench. The terms are agreed before any work begins.
4 weeks
Start to finish
½ day
From your team
Fixed
Price agreed upfront
Senior
Consultants only, no handoffs
Written findings report
A senior consultant's assessment, not a vendor proposal.
Six-dimension value scorecard
Benchmarked against comparable UK FS&I estates.
Compliance exposure register
Gaps against FCA Consumer Duty and DORA, quantified.
Value Realisation Roadmap
Prioritised initiatives, sized for ROI, built for the board.
Where the agentic lift happens
The tooling gathers. The judgement stays human.
Agentic tooling now does the evidence gathering: crawling the estate, extracting content and configuration, assembling the benchmark data in days rather than weeks. The six-dimension judgement stays with senior consultants, who read the evidence instead of spending the engagement collecting it, and the AI Readiness dimension is scored by people who build that capability for a living. The crawl and extraction run on the same machinery as Graft, our agentic migration toolchain.
Questions
Frequently asked questions.
What does the DXP Value Survey cost?
The survey is fixed price, agreed upfront before any work begins. There is no day-rate exposure and no scope creep. The fee is confirmed in the first conversation.
How long does it take, and what do we have to do?
Four weeks start to finish. The only call on your team's time is one half-day working session in the discovery week. Everything after that runs on our side.
What do we get at the end?
A written findings report, a six-dimension value scorecard benchmarked against comparable UK FS&I organisations, a compliance exposure register, and a prioritised value realisation roadmap built for board presentation.
Is this only for financial services and insurance?
The framework applies to any enterprise DXP estate, but the benchmarking and the regulatory weighting are tuned for UK financial services and insurance, where FCA Consumer Duty and DORA change what governance has to do.
What happens after the survey?
You own the findings and decide what to do with them. If you choose to act, the roadmap maps directly onto our delivery services, but there is no obligation to continue. The survey stands on its own.
Where next
Once you know the gap.
The survey is the starting point. Where it leads depends on what it finds.
If you need to move
DXP Replatforming The Banyan Method
If it's struggling
Critical Intervention Recovery
If you're deciding
Strategic Advisory Advisory
DXP replatforming. Moving to a better platform without taking the live business offline.
Critical intervention. Restoring a platform that has failed or is failing.
Strategic advisory. Choosing the right next step before you commit.
Start here
Start with a value baseline.
Fixed price, fixed at four weeks, one half-day from your team. The fee is quoted in one scoping call, and the call carries no obligation beyond it. You leave with an evidenced view of what your estate is producing and a roadmap you can put in front of the board.