Resources · Translation operations

What does spreadsheet translation really cost?

More than the invoice suggests. The agency fee is visible and budgeted; the cost that is not sits in the lag, the errors and the coordination, and it grows with every locale you add. The platform's own translation workflow was never switched on.

The export-and-email loop

How does content actually get translated?

In most global organisations, like this. The English content is finished on Tuesday. Someone exports it to a spreadsheet, emails it to an agency, and logs it in the tracker. The translations come back the following week, get pasted in by hand, and are checked by whoever happens to be free and happens to speak the language.

The German site ships eleven days after the English one. Nobody in the chain is careless. The chain is the problem.

The hidden bill

What are the costs nobody invoices?

01

Lag

Every locale trails the original, usually by one to two weeks. For eleven days the German customer is reading last month's message.

02

Unevenness

Campaigns land at different times in different markets, which quietly breaks any promise the campaign made about timing.

03

Risk

Legal wording and product changes propagate at spreadsheet speed. A price correction that takes an hour in English is briefly wrong in four languages.

04

Errors

Hand-pasting introduces the mistakes automation exists to prevent: dropped paragraphs, broken formatting, the wrong version of the right file.

05

Coordination

When two campaigns run at once the tracker becomes a second job, and version confusion becomes a meeting.

SUM

The bill

A modest spreadsheet carrying an immodest cost, growing with every language the business adds.

The language lag
DAY 0 English ships

The original content is complete and published.

DAY 1 Export

Content moves to a spreadsheet and tracker.

DAYS 2–8 Agency

Translation happens outside the platform.

DAYS 9–10 Paste back

Teams re-enter and check translated content manually.

DAY 11 German ships

The same company has said two different things for eleven days.

A typical content item moves through exports, email and review before it reaches the translated site.

HOURS

Days become hours

When translation runs inside the platform's workflow instead of beside it.

CONTEXT

Review in context

Translations are checked on the actual page, not in a spreadsheet column.

LOCALE

Per-locale publishing

Each language ships on its own schedule, automatically.

Why it persists

Why does the spreadsheet survive every migration?

On a legacy platform it survives because it has no rival: no translation workflow, no connectors, no way to review a translation in place. The spreadsheet is the integration. On a modern platform the reason is softer and more common. The workflow exists, the connectors exist, and none of it was ever switched on, because wiring it up was nobody's project. The migration ended at go-live, and the tracker quietly re-established itself the following Monday.

Asked plainly

Frequently asked questions.

What does spreadsheet translation cost beyond the agency fee?

The costs that never get invoiced: lag between locales, campaigns landing unevenly across markets, legal and product changes briefly wrong in other languages, retyping errors, and coordination overhead when releases overlap.

Why do teams still translate through spreadsheets?

On older platforms there is no alternative: no translation workflow, no connectors, no in-context review. On modern platforms the capability usually exists but was never switched on, because wiring it up was nobody's project.

What does good translation workflow look like?

Content flows to translators inside the platform, returns into place automatically, is reviewed in context on the actual page, and publishes per locale on its own schedule.

Next step

How many days does your fastest language trail your first?

If nobody knows, that is also an answer. Measuring it takes an afternoon, and fixing it is usually configuration rather than replatforming.