Nikon Digital Experience Transformation
DXP Modernization

The challenge

Modernizing a complex, multi-site digital ecosystem spanning 40+ localized websites with inconsistent architecture, security gaps, and limited deployment automation.

Nikon’s digital ecosystem was built on a legacy architecture that had been heavily customized by multiple providers. The technological stack varied significantly across subsidiaries, creating inconsistencies and operational complexity.

With more than 40 localized sites in different languages, outdated CMS components, expiring hosting contracts, and lack of CI/CD pipelines, the organization faced scalability, security, and deployment challenges. Data leaks caused by insufficient access role management further highlighted the need for a secure modernization strategy.

The solution

Delivered a unified, cloud-based DXP on AWS with modern architecture, CI/CD automation, and enhanced security and compliance to support scalable growth and operational efficiency. Key elements included:

Modern unified architecture
A brand-new architecture following modern development standards, reducing complexity and unifying technological stacks across subsidiaries.
AWS infrastructure migration
Migration to AWS infrastructure ensuring high availability, resilience, and seamless scalability.
Updated and secure components
Updated CMS components and integrations based on the latest supported versions to eliminate technical debt.
Automated CI/CD deployment
Implementation of CI/CD pipelines enabling automated, reliable deployments and reduced time-to-market.
Agile delivery and collaboration
Agile planning and enhanced client communication improving transparency and delivery confidence.
Security and compliance improvements
Compliance enhancements including CCPA alignment and improved access role governance to prevent data leaks.
"Our new digital platform provides the scalability, compliance, and operational efficiency needed to support our global presence."

Digital Transformation Director, Nikon

Business impact and benefits

Increased data processing capabilities

A modern, compliant, and accessible digital platform supporting all localized variants.

Increased ROI and margins

Improved ROI and commercial margins driven by customer-focused design and enhanced capabilities.

Future-ready architecture

A scalable architecture ready for future growth, reducing operational costs and complexity.

Improved client satisfaction

Agile methodology strengthened collaboration and increased overall client satisfaction.

About Nikon

Nikon is a world-renowned imaging brand delivering advanced camera systems, precision optics, and visual solutions across consumer and professional markets. Alongside its product innovation, Nikon continues to strengthen its digital ecosystem — supporting e-commerce, content delivery, and customer engagement at scale.

From cameras and semiconductor fabrication equipment to advanced 3D printing and regenerative medicine technologies, Nikon continues to innovate across multiple industries.

You may also be interested in

Let's get started

Partner with TBSCG to modernize your global digital experience with secure, scalable DXP architectures.