# TBSCG

> TBSCG (The Banyan Solutions Consulting Group) is a senior-led engineering practice for the enterprise digital platforms large organizations run on: CMS, DXP, DAM, commerce, search and the cloud infrastructure underneath. Senior engineers do the work itself, not a graduate pyramid managed at distance. UK Financial Services and Insurance focus. TBSCG also ships its own tools: practice-built products hardened on live client platforms.

TBSCG implements, migrates, repairs and improves enterprise digital platforms. Senior engineers work directly across CMS, DXP, DAM, commerce, cloud and AI, with each engagement designed to leave the client team in control.

## Practice (the named services)

- [Migration Readiness Check](https://www.tbscg.com/migration-readiness.html): An interactive six-question check that returns a recommended Banyan Method migration size (Small from £59k, Medium from £200k, or Large scoped), a fixed-price band, and an independent readiness verdict (Ready to scope, Ready with one thing to settle, Start with discovery, or Deadline first). Client-side only; nothing is stored or sent.
- [Magnolia 6.4 Enterprise Upgrade Programme](https://www.tbscg.com/practice/magnolia-64.html): TBSCG delivers a senior-led Magnolia 6.4 upgrade programme covering assessment, remediation, validation, cutover and stabilisation, either in place or alongside a move to Magnolia DX Cloud.
- [Practice](https://www.tbscg.com/practice.html): TBSCG Practice is organized as one senior bench with named services: DXP Value Survey, Banyan Method, Recovery, Canopy, Grove, Advisory and Bloom.
- [Strategic Advisory Advisory](https://www.tbscg.com/practice/advisory.html): Advisory is TBSCG's vendor-agnostic strategic advice service for platform, AI, architecture, investment and vendor decisions, sold separately from implementation.
- [Long-term Partnership Grove](https://www.tbscg.com/practice/grove.html): Grove is TBSCG's long-term engineering partnership for enterprise DXP, with sustain, maintain and enhance pillars running continuously across a multi-year platform.
- [24/7 Support Canopy](https://www.tbscg.com/practice/canopy.html): Canopy is TBSCG's 24/7 managed support service for enterprise DXP, built around senior engineers, continuous monitoring, response, resolution, learning and SLA-backed tiers.
- [Critical Intervention Recovery](https://www.tbscg.com/practice/recovery.html): Recovery is TBSCG's fixed-scope critical intervention for failed or struggling DXP platforms: senior engineers triage, stabilize and route the platform in three to six weeks.
- [Customer Experience Bloom](https://www.tbscg.com/practice/bloom.html): Bloom is TBSCG's customer experience engineering practice for conversational interfaces, AI-assisted search, guided journeys and personalization inside an existing DXP platform.
- [DXP Value Survey](https://www.tbscg.com/practice/survey.html): The DXP Value Survey is TBSCG's fixed-price four-week diagnostic for measuring DXP platform value, value leakage, governance, AI readiness and the investment roadmap.
- [CMS and DXP Replatforming Banyan Method](https://www.tbscg.com/practice/banyan.html): The Banyan Method is TBSCG's senior-led CMS and DXP replatforming method: build the new platform beside the old, run both in parallel, and let the client control cutover. Each programme is scoped around the platform, integrations, content estate and delivery constraints.

## Tools (practice-built products)

- [Conversational Agent](https://www.tbscg.com/tools/conversational-agent.html): The Conversational Agent is a guided-journey product built into production platforms through Bloom: natural-language search, booking, discovery and service conversations governed for regulated platforms.
- [Tools](https://www.tbscg.com/tools.html): TBSCG Tools are practice-built products: Aerial, Magnolia Insights Accelerator, Scion and Conversational Agent, each built on client platforms before being packaged as software.
- [Scion Brand Conformance](https://www.tbscg.com/tools/scion.html): Scion runs automated brand-conformance sweeps across acquired web portfolios, checking logos, endorsement lines, legal footers and retired marks with audit evidence.
- [Magnolia Insights Accelerator](https://www.tbscg.com/tools/insights-accelerator.html): Magnolia Insights Accelerator puts content performance, journey signals and authoring-time insight inside Magnolia so authors and platform owners can see what your digital channels are delivering.
- [Aerial](https://www.tbscg.com/tools/aerial.html): Aerial is TBSCG's agentic migration toolchain and the product that enacts the Banyan Method. Like a banyan's aerial roots, it grows beside the established platform and becomes a new load-bearing trunk.

## Solutions (the technology stack, partners inside)

- [Ecommerce](https://www.tbscg.com/solutions/commerce.html): TBSCG engineers composable ecommerce into the wider platform, including Commercetools implementation, integration, migration and guided journeys built with Bloom.
- [AI and Gen AI](https://www.tbscg.com/solutions/ai.html): TBSCG applies AI in two ways: agentic migration tooling that compresses replatforming timelines, and AI capabilities built into live customer experiences with human review and governance.
- [CMS](https://www.tbscg.com/solutions/cms.html): TBSCG implements, migrates and repairs enterprise CMS platforms including Magnolia, Contentful, Contentstack and Adobe Experience Manager (AEM).
- [Cloud](https://www.tbscg.com/solutions/cloud.html): TBSCG architects, migrates and runs cloud infrastructure across AWS, Microsoft Azure and Google Cloud Platform, with resilience, security and cost discipline handled as part of the same platform work.
- [Post-acquisition](https://www.tbscg.com/solutions/post-acquisition.html): TBSCG Scion is the post-acquisition consolidation offer: rationalizing, migrating and unifying acquired web portfolios onto one governed platform while businesses keep trading.
- [DAM](https://www.tbscg.com/solutions/dam.html): TBSCG implements, migrates and repairs DAM platforms so assets are findable, governed and delivered fast.
- [Solutions](https://www.tbscg.com/solutions.html): TBSCG organizes solution pages by capability: CMS, DAM, cloud, ecommerce, AI and Gen AI, and post-acquisition consolidation.

## Industries

- [Health and Nutrition](https://www.tbscg.com/industries/health-nutrition.html): TBSCG supports health and nutrition platforms where accuracy, provenance, compliance and governed AI matter because content can influence real decisions.
- [Retail](https://www.tbscg.com/industries/retail.html): TBSCG builds retail commerce and content platforms around conversion, trust, composable commerce, guided journeys, governed AI discovery and peak-ready AWS infrastructure.
- [Manufacturing](https://www.tbscg.com/industries/manufacturing.html): TBSCG consolidates manufacturing digital platforms across product data, distributor portals, brands and markets so they behave like one governed platform.
- [Government](https://www.tbscg.com/industries/government.html): TBSCG builds and repairs government digital platforms with accessibility, governance, transparency, auditability and handover treated as first-order requirements.
- [Telecom](https://www.tbscg.com/industries/telecom.html): TBSCG supports telecom platforms with high-traffic AWS infrastructure, complex buying and service journeys, governed AI at scale and 24/7 managed support.
- [Energy](https://www.tbscg.com/industries/energy.html): TBSCG applies regulated-platform discipline to energy digital platforms, with resilience, governance, AI control and migration without downtime.
- [Travel and Tourism](https://www.tbscg.com/industries/travel-tourism.html): TBSCG builds travel and tourism platforms around the full booking journey, from search to confirmation to live trip support and the next booking.
- [Industries](https://www.tbscg.com/industries.html): TBSCG works across eight sectors, led by UK financial services and insurance, carrying regulated-platform discipline into energy, government, health and nutrition, manufacturing, retail, telecom, and travel and tourism.
- [Insurance and Finance](https://www.tbscg.com/industries/insurance-finance.html): Financial services and insurance is TBSCG's primary vertical, focused on regulated content, governed journeys, Consumer Duty, DORA and AI readiness before build.

## Resources (published standards)

- [Who actually builds your platform?](https://www.tbscg.com/resources/who-actually-builds-your-platform.html): TBSCG uses a senior-engineer delivery model in which the people who scope and explain the work are also responsible for building it.
- [Why do digital platforms lose value without anyone noticing?](https://www.tbscg.com/resources/dxp-health-check.html): The costliest digital-platform problems often accumulate as workarounds, unused capabilities and operational drag without triggering an alert.
- [What does spreadsheet translation really cost?](https://www.tbscg.com/resources/cost-of-spreadsheet-translation.html): Spreadsheet translation costs more than the agency invoice once language lag, errors, uneven campaigns and coordination are counted.
- [Can AI assistants read your website?](https://www.tbscg.com/resources/can-ai-assistants-read-your-website.html): Whether an AI assistant can read, quote and recommend a website is increasingly decided by how its content is structured inside the CMS.
- [Resources overview](https://www.tbscg.com/resources.html): TBSCG Resources publishes the Scrape-Bias Page Standard, the AEO field guide, and the generated llms.txt machine layer.
- [The Scrape-Bias Page Standard](https://www.tbscg.com/resources/scrape-bias-standard.html): The Scrape-Bias Page Standard defines eight rules for pages that machines quote correctly: question h1, answer-first opening, semantic headings, visible FAQs, valid JSON-LD, one CTA, llms.txt and entity consistency.
- [AEO for enterprise platforms](https://www.tbscg.com/resources/aeo-guide.html): The AEO field guide explains how answer engines read enterprise platforms, what moves visibility in AI answers, what does not, how to measure presence, and where regulated firms need care.

## Spotlights

- [Spotlights overview](https://www.tbscg.com/spotlights.html): TBSCG Spotlights is the proof layer for selected platform work, mapping each example to the service, sector, method and outcome pattern behind it.

## About

- [About TBSCG](https://www.tbscg.com/about.html): TBSCG is a senior-led engineering practice for CMS, DXP, DAM, commerce, search and cloud platforms. The firm combines senior delivery, client ownership and automation of repetitive work.

## Contact

- [Contact TBSCG](https://www.tbscg.com/contact.html): TBSCG Contact routes platform questions, recovery needs, DXP surveys, replatforming work, ongoing support and strategic advice through a senior-led intake path.

## Firm

- [TBSCG homepage](https://www.tbscg.com/): TBSCG is a senior-led engineering practice for enterprise digital platforms. The homepage frames the core thesis: move or repair the platform quickly, then use the platform for customer-facing growth.

## Partners and accreditation

AWS Advanced Consulting Partner with the Advertising and Marketing Technology Competency. ISO 27001.